By Light Professional IT Services

  • Windows Systems Administrator

    Job Locations US-MD-Fort Meade
    ID
    2019-4744
    # of Openings
    1
    Category
    Information Technology
    Clearance
    TS/SCI w/ Polygraph
  • Overview

    Axom Technologies is currently seeking a skilled Windows Systems Administrator to join our growing team! The Windows Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.

    Responsibilities

    • Provide support for implementation, troubleshooting and maintenance of IT systems
    • Manage the daily activities of configuration and operation of IT systems
    • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    • Provide assistance to users in accessing and using IT systems
    • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    • Provide support for the escalation and communication of status to agency management and internal customers
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning
    • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
    • Provide in-depth experience in trouble-shooting IT systems
    • Configure and manage Windows operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
    • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
    • Support the design of systems, mission architecture and associated hardware
    • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
    • Analyze and resolve complex problems associated with server hardware, applications and software integration

    Qualifications

    • Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
    • Bachelor’s degree in a technical discipline from an accredited college or university is required.
    • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

    Operating Systems:

    • Windows
    • Linux / Unix preferred

    Special Requirements/Security Clearance

    • TS/SCI w/ Polygraph required
       

    An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    #CJ

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