By Light Professional IT Services

  • Linux Systems Administrator

    Job Locations US-MD-Fort Meade
    ID
    2019-4933
    # of Openings
    1
    Category
    Information Technology
    Clearance
    TS/SCI w/ Polygraph
  • Overview

    • Axom is looking for Linux Systems Administrators to join our team! The Linux Systems Administrator Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification. The Administrator also configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

    Responsibilities

    Level 0

    • Provides support for implementation, troubleshooting and maintenance of IT systems
    • Manages the daily activities of configuration and operation of IT systems
    • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    • Provide assistance to users in accessing and using IT systems

    Level 1

    • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    • (Provides support for the escalation and communication of status to agency management and internal customers
    • Optimizes system operations and resource utilization, and performs system capacity analysis and planning

    Level 2

    • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
    • Provides in-depth experience in trouble-shooting IT systems
    • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
    • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets

    Level 3

    • Supports the design of systems, mission architecture and associated hardware
    • Directs and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA)
    • Analyzes and resolves complex problems associated with server hardware, applications and software integration

    Qualifications

    • Looking for 0 to 15 years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
    • Bachelor’s degree in a technical discipline from an accredited college or university is required.
    • Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.

    Special Requirements/Security Clearance

    • TS/SCI w/ Polygraph required
       

    An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     

     

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