By Light Professional IT Services

  • Systems Administrator

    Job Locations US-MD-Fort Meade
    ID
    2020-5032
    # of Openings
    1
    Category
    Information Technology
    Clearance
    TS/SCI w/ Polygraph
  • Overview

    Axom is looking for a Systems Administrator Analyst to join our team! The Systems Administrator provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc and also Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

    Responsibilities

    • Provide support for implementation, troubleshooting and maintenance of IT systems
    • Manage the daily activities of configuration and operation of IT systems
    • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    • Provide assistance to users in accessing and using IT systems
    • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    • Provide support for the escalation and communication of status to agency management and internal customers
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning

    Qualifications

    • Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
    • Bachelor’s degree in a technical discipline from an accredited college or university is required.
    • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
    • Security+ required
    • RF experience desired

    Special Requirements/Security Clearance

    • TS/SCI w/ Polygraph required
       

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